Customer registration and on-boarding
By simply pointing the mobile device’s camera at ID cards, passports and other identification documents, customer data is transferred into company systems without the need to type them in. This way, on-boarding new clients in banks, insurance companies and other organizations as well as processes for registering new customers in hotels or car rental companies can be faster and more efficient. As no document photo is stored, data privacy is guaranteed.
Information necessary for a money transfer can be inserted directly into the fields of a mobile banking app by focusing the smartphone’s camera on payment slips, invoices or other payment documents. Data such as the IBAN, credit card number, card owner’s name or payment amount can be immediately transferred. This modern way of data entry significantly speeds up text input into mobile banking apps, and is very convenient for the user while minimizing the risk of errors.
Quality control in mass goods production can be extended to automatically check the printed information on products. Text on packaging or words displayed on control panels of consumer devices and appliances can be immediately recognized and sent directly to backend systems for accuracy check. This ensures that misprints or incorrect data can be quickly detected and possible issues resolved before the goods leave the production line.
When encountering texts of unknown languages, users of smartphones and tablets can use this real-time text recognition, in combination with the real-time translation functionality. By viewing the text through the smartphone, the words can be extracted, immediately translated and the translated text projected back - replacing the original words on the smartphone screen. This translation process provides an excellent user experience.
Visually impaired, elderly people or children with reading and learning difficulties using assistive Text-to-Speech mobile applications can conveniently access any written information surrounding them. They just point the camera of their smartphone on the text in a book, a magazine page or on a street sign and instantly listen to the words converted into an audio format.
Enterprise companies can increase customer satisfaction and loyalty by providing modern apps that allow clients to communicate easily and exchange data with their vendors. In addition, apps allowing data transfer without typing, such as providing information to energy providers by pointing the smartphone at the meters or a quick input of data from an insurance policy when filing an insurance claim can significantly reduce cost for customer services.